Project's family, Project's stakeholders are the essence of projects
A project usually starts as a business need that was emerged from one of the sources that are touching the organizations strategies or operational performance feedback in addition to external factors that can be a source of projects creation.
A project journey starts earlier in the backstage, where the business leaders formulate the business needs; how the idea effect leader’s business areas and how the idea contributes to the organization objectives and KPIs that can be presented in a business case.
While presenting the idea to the board to get the approval, the panel reviews and relates the idea, links it to the general business objectives; leader’s idea is re-examined and may classified to be a change request instead of a project or can be removed from the proposals list, as it is not aligned with the company strategic objectives.
In the backstage, the idea checked against different factors including and not limited to the required capital investment, required resources, business area sensitivity to the organization and weight gained across evaluation measurements in the prioritization race.
In the prioritization competition race, business owner may find a regulatory project not related to the organization directly, but it became mandatory due to law changes, national security regulation, or any else external factor that affects the ideas weight, book an early seat in the approved projects, budget and resources.
During the pre-trip the idea's owner recognizes different entities and persons, who can re-formulate the idea, accept- reject or change the idea rank in the prioritization race.
According to Cambridge stake means” If you have a stake in something, it is important to you, because you have a personal interest or involvement in it”
According to PMI standards six edition “A stakeholder is an individual, group, or organization that may affect, to be affected by, or perceive itself to be affected by a decision, activity, or outcome of a project”
From the above definition of the stakeholder, it is important to carefully define the list of stakeholders and deal seriously with their requirements.
In the pre-project, types of stakeholders identified. Stakeholders can be your clients, competitors, suppliers, citizens, employees, governance or regulatory bodies.
That was the backstage, where first part of the project life is usually unseen for the projects teams who are managing and directing the project but certainly the stakeholders are initially defined.
The first conclusion in the pre project phase is that “Stakeholder definition is mandatory for project “go – no go” decision”.
Each project equals business requirements that are equal the sum or all stakeholders’ requirements.
Stakeholders’ classification is an important step in the requirements management gathering classes or categories will define the full project scope.
Neglecting stakeholders’ requirements leads directly to lack of satisfaction and scope creep in addition to promote the project duration to deviation risk with other consequences that may lead to costly change order.
Projects are revolving around meeting the stakeholders’ requirements
Based on the experience from dealing with projects from either vendor or client perspectives and playing different roles from product consultant to portfolio manager, I certainly admit that doing things right once from the beginning in project can save the project success , requires very professional stakeholders and requirements' management .
Stakeholders are the project partners who must be connected all the time during the project lifetime from definition to closure.
According to the PMI stakeholder are passing through different steps and phases
In dealing with stakeholders, PMI has defined the following areas to deal with stakeholders:
- Identify stakeholders.
- Plan stakeholder’s engagement.
- Manage stakeholders’ engagement.
- Monitor stakeholders’ engagement.
When you are a project manager, you need to address the major stakeholder’s objectives and make sure to link your project to major stakeholders’ expectations from your project in addition to aligning the requirements to the project scope.
Each stakeholder from the business departments' end users to the CEO level has objectives from your project but in the early stage, it may be difficult to tell you direct and detailed objectives, but it can be easy to tell requirements and expectations.
Project manager has to work closely with his team to assure transferring and aligning the organization objective with project team members' deliverables and output.
Project manager plays major role to align the stakeholders' requirements with the project scope and objectives during the project delivery phases and duration.
Stakeholders’requirements considered focal point of the project, which is the production unit of products, and services. Programs built on dependencies management between projects and products and having wider view about more stakeholders’ requirements.
Portfolio pay attention to a major question is this project is the right project to do or not, finally it is also related to stakeholders’ requirements.
Can you let your family members down?
As no one can neglect his family members’ expectations and needs, , your family members are your major stakeholders, you are responsible about their needs and you get the results of their satisfaction.
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Walid Gamil
About author
PMO executive
Veteran and goal-driven executive with results-charged career overseeing multi-million-dollar engagements in projects portfolio management, operational excellence, general management and digital business transformation with dual focus on the top-line growth and bottom-line performance and broader palette of skills addressing both revenue and cost challenges organizations face.
Outstanding strategist with success achieving strategic goals, executing transformation, change management, portfolio of projects, optimizing operations performance, delivering significant cost efficiencies, discovering potential & supporting business growth opportunities and effective risk management.
Added value areas are optimized operations performance, delivering significant cost efficiencies, executing transformation and change management, discovering and supporting growth opportunities for business, ensuring effective risk management, and managing functional departments.
Superior operations analyst with strong experience in functional departments (Finance, Supply Chain, Planning, Budgeting, Sales & Marketing, Manufacturing, Costing, CRM, HCM) gained through deep diving in setting and implementing ERP solutions in manufacturing and non-manufacturing environments for large scale organizations in Retail, Manufacturing, Distribution, Education, Utility, Health, Banking, Consulting, and Government sectors.
Value added areas are optimized operations performance, delivering significant cost efficiencies, executing transformation and change management projects, discovering and supporting growth opportunities for business, ensuring effective risk management, and managing functional departments.